We are pleased to offer a dedicated Member Support Team to assist with any enrollment questions. You can reach live support between 8am and 5pm, Monday through Friday at (847) 247-8811.
Ameritas
For questions related to claims or benefits please contact the Ameritas customer service team at (800) 300-9566 or email group@ameritas.com.
BlueCross BlueShield of Illinois
For claims related questions please contact the BlueCross BlueShield of Illinois customer service team (800) 538-8833.
Delta Dental
For claims related questions please contact the Delta Dental customer service team at (800) 323-1743, or email your questions to CSI@deltadentalil.com.
You can also access the Delta Dental Member Connection portal where you can see your personal claims information, enroll in the Enhanced Benefit Program, or order a new ID card. Check out the Member Connection flyer for more information.
DeltaVision
For claims related questions please contact the EyeMed customer service team at (866) 939-3633.
Teladoc
For questions related to Teladoc, please contact their customer service team at (800) TELADOC (835-2362).
If you have a medical or a behavioral health emergency, call 911. Seek immediate medical attention if you experience a life-threatening condition or severe symptoms.